Last updated: August 2026
Processing Times
Orders are normally processed within 1–3 working days.
During busy periods, processing times may be slightly longer.
Delivery Methods
We use trusted delivery providers to ensure your order reaches you safely.
We charge a flat-rate delivery fee of £3.99 on all UK orders under £50. Orders with a total value of £50 or more qualify for FREE UK delivery. Any available delivery charges will be clearly displayed at checkout before payment is completed.
Delivery Estimates
Estimated delivery times begin once your order has been dispatched.
Delivery estimates are not guarantees and may vary due to circumstances outside our control.
Incorrect Addresses
Customers are responsible for providing accurate delivery information.
We cannot be held responsible for delays or losses resulting from incorrect address details provided during checkout.
Lost or Delayed Parcels
If your order has not arrived within the expected timeframe, please contact us at info@squishsquadfidgets.co.uk.
We will work with the delivery provider to investigate and resolve the issue.
Damaged Deliveries
If your order arrives damaged, please contact us as soon as possible and provide photographs where available.
We will assess the issue and arrange an appropriate resolution.
Contact Us
For delivery-related enquiries, contact: